Terms and Conditions

All cakes made by Heart's Delight are subject to the following terms and conditions:

Orders

Wedding Cakes: Minimum of one month notice. However we will accept short notice subject to availability. Birthday Cakes: Minimum of two weeks notice. However we will accept short notice subject to availability.

Deposits

All wedding cake orders: An 80% non-refundable deposit is required on placement of order.
Special order and special cake orders/birthday cakes: A 50% non-refundable deposit is required on placement of order.

Collection on Orders and Confirmed Quotations

All cakes collected by the client shall be collected at the Heart's Delight premises.
Once the client approves of the order then Heart's Delight will no longer be held responsible for any forthcoming damages to the order.
All costs and outstanding monies will be charged to the person signing and accepting order, either in his/her own capacity or on behalf of another party and/or business.
We reserve the right to amend any quotation subject to detail changes on Cake orders/special orders and birthday cake orders.

Final Balance Payments

Wedding cakes: Final balance payment is payable 2 weeks prior to the wedding date.
Birthday cakes: Final balance payment is payable on collection of order.

Cancellation

Deposits are non refundable. Cancellation of wedding cake orders:
On acceptance of quotation an 80% deposit is required; this deposit is non refundable and cakes remains the property of Heart's Delight

Birthday Cakes

On acceptance of quotation a 50% deposit is required; this deposit is non refundable and cakes remains the property of Heart's Delight

Appointment

For any wedding cake or special birthday cake orders, phone or email us to make an appointment with the Heart's Delight team.
No liability will be taken by Heart's Delight for any omissions or errors on wedding or birthday cakes if they are not viewed by the bride/client prior to the wedding or special celebration.

Delivery

Order collections by bride/client at Heart's Delight Cake and Gift Shop.
Special arrangements can be made with Heart's delight to deliver at venue at an additional cost.
Our Address: Shop 15, Cnr. Bell & Shannon Road, Noordheuwel.

Publications

All branded photos on our website and catalogues are the property of Heart's delight and may not be copied or used for Business purposes.

Return of Hired Equipment

Return within 2 days of the wedding date.
On late deliveries, an extra charge may be levied to cover hire costs.
Rental on mirrored 3 tier cake stand R1000.00 cash deposit.
Rental on pewter 3 tier cake stand R2059.00 cash deposit.
If any damages are found to the hired equipment, consider the item sold.

Price Increases and Quotes

Prices may change without prior notice.
Quotes are valid for 14 days only.